Frequently Asked Questions
Everything you need to know about your Petite Mort experience.
What is the shelf life of your beauty products?
Most of our products have a shelf life of 12 to 24 months. Please check the 'period after opening' symbol on your packaging for specific guidance.
Are Petite Mort products cruelty-free and vegan?
Yes, we are committed to ethical beauty. All of our formulas are 100% vegan and we never test on animals at any stage of production.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return policy for opened cosmetics?
Due to hygiene reasons, we cannot accept returns on used or opened beauty products. However, if you receive a damaged item, please contact us within 48 hours for a replacement.
Do you offer international shipping?
We currently ship to over 30 countries worldwide. Shipping costs and import duties are calculated at checkout based on your delivery address.
How can I track my package?
Once your order has been dispatched, you will receive an email containing a unique tracking number and a link to follow your shipment's progress.